New Seasons Market Neighbor Rewards

It’s our way of saying “thank you” to our customers who shop with us and support the shared values of good food, community, and sustainability.

Neighbor Rewards

Got questions? We've got answers! Check out our FAQs to learn more about Neighbor Rewards.

Don't Miss the Free Perks!

Sign up for Neighbor Rewards emails or text messages by 10pm on Thursday to receive exclusive free offers on your favorite items Friday morning.

an illustration of an award ribbon with a star overlaying a picture of a paper grocery bag with fruits and other pantry items arranged on a kitchen counter

Getting Started Is Easy.

  • Illustrated icon of a pinpad with a stylus and a star on the screen.

    1. Join

    Click on the Join Now button above and enroll in Neighbor Rewards when you create an online account.
  • Mobile phone with message bubble icon

    2. Opt-in to Communications

    Receive email and SMS messages about special offers, deals, and perks.
  • Illustrated icon of a grocery cart with a star and wheels.

    3. Shop

    Enter your mobile phone number when you shop in-store or online and earn points towards rewards.

Here’s What You’ll Get:

Reusable grocery bag on counter with illustrated piggy bank icon.

There Are (Lots of) Easy Ways to Earn Rewards.

Get $5 for every 500 points earned.

Products (produce, body care, eggs, peanut butter) and award icon swipe

Exclusive Offers

Receive special member-only offers via email or text.

Banana cake image with gift/coffee cup icon swipe

Perks & Deals

A special birthday treat, Bevie Bonus (buy 9 beverages get the 10th free), and more.

Lots of Ways to Earn Points

  • shopping bag with recycle symbol icon

    +10 points

    per visit when you use your reusable shopping bags or containers.
  • Illustrated icon of a carton of milk and a carton of eggs.

    +2 points

    per $1 spent on New Seasons Partner Brand products.
  • Illustrated icon of a dollar bill with a star on it.

    +1 point

    per dollar you spend on almost everything in our stores and online.
New Seasons Market logo paper grocery bag full of groceries and fresh vegetables on a counter
Illustrated icon with a hand holding a heart with a dollar symbol in it

Put Your Reward Where Your Heart Is!

You can gift any or all of your Neighbor Rewards (in dollar increments) to our featured local partners and it will be invested equally between them.

LEARN ABOUT OUR PARTNERS

Neighbor Rewards FAQ

Neighbor Rewards Loyalty Program Overview

Neighbor Rewards, rewards for you and your community. It is our way of saying “thank you” to our customers who shop with us and support the shared values of good food, community, and sustainability. Earn points on just about everything you buy at New Seasons Market, get double points on Partner Brand products, and 10 bonus points when you bring your own reusable shopping bag or container! As soon as you earn 500 points, you’ll automatically get a $5 reward on your account to spend the next time you shop. Sign up for email and mobile communications for special offers, to get e-receipts, use our “digital punch card” towards your Bevie Bonus!, get a free treat on your birthday, and even gift your rewards to a local partner with Gift It! Just be sure to enter your enrolled Neighbor Rewards mobile number on the pin pad every time you shop.

Click here or text NEIGHBOR to 54967 to join! Reply STOP to cancel. Message & data rates may apply.

See our Terms & Conditions and Mobile Terms for more information. 

Offers

Sign up for email and/or mobile communications to receive special offers, notifications about your rewards and other perks. Signed up but not getting special offers? Check your promotions / spam folders and add to your safe senders list.

Gift It!

You have the choice to gift any or all of your Neighbor Rewards (in dollar increments) to our featured local partners within your online account.

Bevie Bonus

Bevie Bonus is a digital punch card for our in-store beverage bar. The punches are stored digitally each time you purchase a made-to-order beverage or drip coffee from the beverage bar and enter your Neighbor Rewards mobile number at checkout. Every 10th bevie is on us! Select it on the pin pad when you wish to use your free bevie, just be sure to do so within 45 days. Text “BEVIE” to 54967 to check your punch card balance and see if you have any free beverages on your account.

E-receipts

Be sure to opt-in to email to receive your paperless receipt. Once logged in to your online account, under "Communication Preferences," click the options to subscribe and be sure to "save preferences" when you are done!

If you aren’t receiving your e-receipts, check to make sure "e-receipts” is selected under your Communication Preferences and that your email address is correct. Check your spam folder! You can also add receipts@neighborrewards.com to your safe senders list to make sure your email provider isn’t accidentally blocking our emails. 

I forgot to enter my phone number – can I still get my points?

If you have a paper receipt, you can look to the bottom of the receipt to see points accrued for that purchase.

Don’t see your points? Email NeighborRewards@NewSeasonsMarket.com; make sure to include your enrolled phone number and have your receipt info handy.

How do I update my email address or phone number?

You can update your email address under My Profile. Under “Personal Information,” update your email address and click "save" at the bottom.

Your phone number is connected to your Neighbor Rewards account. To update your phone number, please email NeighborRewards@NewSeasonsMarket.com and include the phone number you signed up with and the number you would like it changed to, and we’ll be happy to help.

Do I earn points on my online purchases?

If you are already a Neighbor Rewards member, and you are shopping with us on shop.newseasonsmarket.com or the New Seasons Market app, enter the mobile phone number you use at checkout, or add it to your account to connect your purchases to your Neighbor Rewards account. Rewards Points will be added to your account within two days of your purchase.

If you are shopping with us on Instacart, enter the mobile phone number you use at checkout or add it to your account within the Instacart site or app by going to “Account Settings” and then “Loyalty Card.” Your Instacart purchases will then automatically link to your Neighbor Rewards account going forward. You can expect to see your points reflected in your Neighbor Rewards balance within two days of your purchase.

Please note: Rewards and offers can only be redeemed or used in-store at this time.

Amazon and Doordash orders do not receive Neighbor Rewards points at this time.

Is there anything I don't earn points on?

A quick list of items you won’t be able to earn points on: alcohol, postage stamps, transit passes, bottle deposits, donations, taxes, fees, in-store events and services, and New Seasons and Visa and Mastercard gift cards.