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PRODUCT RECALLS & FOOD SAFETY

When it comes to food safety, we’ve got you. Food safety and providing you with the highest quality food is integral to all that we do.

Product Recalls

June 3, 2024 - NSM Strawberry Rhubarb Bakewell Tart

NEW SEASONS MARKET ISSUES ALLERGY ALERT ON UNDECLARED ALMOND IN STRAWBERRY RHUBARB BAKEWELL TART

June 4, 2024, New Seasons Market of Portland, Oregon is recalling Strawberry Rhubarb Bakewell Tart, because it contains undeclared almond.  People who have an allergy or severe sensitivity to almond run the risk of serious or life-threatening allergic reaction if they consume this product.
Strawberry Rhubarb Bakewell Tart was sold at the Bakery and Pastry departments in New Seasons Market stores located in Oregon and Washington from 03/22/24 to 06/03/24. Product has a 5-day shelf life.

Strawberry Rhubarb Bakewell Tart is merchandised in a plastic clamshell container with a black and white New Seasons Market scale label. All best if used by dates are impacted by this recall.
After a staff member consumed the Strawberry Rhubarb Bakewell Tart and had a mild reaction but did not seek medical attention, the manufacturer of the product was notified of this potential allergic reaction. The manufacturer confirmed the product did contain almond flour, but almond was not listed in the product specification. New Seasons Market initiated this recall because the scale label does not declare almond.

There have been no additional reports of adverse reactions to date.

This recall is being made with the knowledge of the U.S. Food and Drug Administration.

Customers who have purchased the product and have an allergy to almonds are urged to dispose of it without consuming.

For a refund, please talk to a manager in any New Seasons Market store. If you have any questions, please contact talktous@newseasonsmarket.com, Monday-Friday, 8am-4:30pm PT.


 

June 13th, 2024 - Sesame Noodle Salad

New Seasons Market has initiated a recall of Sesame Noodle Salad with a use by date of 6/18/24 and UPC of 88721483528. The Salad was sold from the Grab and Go section of the Prepared Foods department, packaged in clear containers. The product is being voluntarily recalled due to a Milk allergen that was not declared on the label, as the content could be of a different salad. Customers who have an allergy to Milk are urged not to consume and dispose of immediately. For refunds or questions, please contact a manager at the store.

June 23rd, 2024 - Origami Catering Sweet Potato Noodles (Bulk)

New Seasons Market has issued a recall of Origami Catering Sweet Potato Noodles with a UPC of 850061460011, and a Made on date of 6/22/24 with a Best Before date of 6/27/24. This item was sold from the Grab and Go section of the store. This product is being voluntarily recalled due to a Fish (Salmon) Allergen that was not declared on the label, as the content could be of a different Origami product that contains Salmon. Customers that have an Allergy to Fish (Salmon) are urged not to consume and dispose of immediately. For questions or a refund, please contact a manager at the store

We’re Serious About Food

Every New Seasons Market product comes with a promise from us to you. The promise? We provide safe and high-quality food for you and your loved ones. It’s the foundation of our company, and a big part of our mission.

When it comes to food safety, we comply with all applicable regulations and procedures including regular inspections from food safety agencies. And rest assured, all of our staff complete comprehensive and required food safety training. 

Everyone at New Seasons lends a hand to, and is deeply committed to, our rigorous food safety and quality promise.

We will always:

  • Guarantee food safety and compliance through our policies, principles, and standards in accordance with local, state, and federal laws.
  • Engage with our incredible partners — farmers, fishers, roasters, bakers, brewers, distributors, and many others — to support our efforts.
  • Educate and empower our staff to get behind our food safety and quality promise.
  • Thoughtfully and responsibly choose do-good partners and products aligned with our mission.

Recent product recalls are detailed below. Please know that when it comes to product alerts and recalls, we will always work hard to take the best care of our people. For a refund, or if you have questions, please either email us at talktous@newseasonsmarket.com or ask for a manager at any New Seasons Market.