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When it comes to food safety, we’ve got you. Food safety and providing you with the highest quality food is integral to all that we do.

Product Recalls

June 25, 2024 Dolcezza Gelato Select Pint Varieties

Dear New Seasons Market Customer,
Dolcezza Gelato has issued a recall for the following Dolcezza
Gelato pint varieties, with all codes between 052024 to 062025,
which can also be identified by plant codes 24-65, 24-0065,
2465, and 240065: Mascarpone & Berries UPC 857838006083,
Stracciatella UPC 857838006120, and Roasted Strawberry UPC
857838006106. The products are being voluntarily recalled due
to a potential risk of Listeria contamination. Customers who
have bought the products are urged to dispose of them without
consuming. For refunds, or if you have any questions please
speak with a manager at the store.

Thank you,
New Seasons Market

We’re Serious About Food

Every New Seasons Market product comes with a promise from us to you. The promise? We provide safe and high-quality food for you and your loved ones. It’s the foundation of our company, and a big part of our mission.

When it comes to food safety, we comply with all applicable regulations and procedures including regular inspections from food safety agencies. And rest assured, all of our staff complete comprehensive and required food safety training. 

Everyone at New Seasons lends a hand to, and is deeply committed to, our rigorous food safety and quality promise.

We will always:

  • Guarantee food safety and compliance through our policies, principles, and standards in accordance with local, state, and federal laws.
  • Engage with our incredible partners — farmers, fishers, roasters, bakers, brewers, distributors, and many others — to support our efforts.
  • Educate and empower our staff to get behind our food safety and quality promise.
  • Thoughtfully and responsibly choose do-good partners and products aligned with our mission.

Recent product recalls are detailed below. Please know that when it comes to product alerts and recalls, we will always work hard to take the best care of our people. For a refund, or if you have questions, please either email us at talktous@newseasonsmarket.com or ask for a manager at any New Seasons Market.