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Can I return or exchange something I bought?

We want you to be happy with your purchase. If something isn’t right, we'll replace it or refund your money within 90 days with proof of purchase, such as a paper receipt, e-receipt, or swipe of the original payment card. If you don’t have proof of purchase, we can also accept government issued ID and issue a refund on a New Seasons Market gift card up to once a month, excluding items from our Wellness and Homegoods departments.

How do I update my email address or phone number?

You can update your email address under My Profile. Under “Personal Information,” update your email address and click "save" at the bottom.

Your phone number is connected to your Neighbor Rewards account. To update your phone number, please email NeighborRewards@NewSeasonsMarket.com and include the phone number you signed up with and the number you would like it changed to, and we’ll be happy to help.

Can I get my senior or military discount on delivery or pickup orders?

Unfortunately, the systems we use for online orders are unable to apply senior or military discounts at this time. 

Thank You!

Thank you for taking the time to talk with us. We're in the office Monday through Friday. Sometimes it takes a few days to gather the information you've requested.

If you need immediate assistance, please contact the New Seasons Market nearest you.

We look forward to being in touch soon. Visit home