Progressive Practices

At New Seasons Market, we strive to be the ultimate neighborhood grocery store not only for our customers, but also for staff. Our commitment to creating a positive and progressive workplace is just as strong today as it was back when we were founded in 2000. Caring for, respecting, and empowering staff are the right things to do, and the only way to meet our goal of being the friendliest store in town.

We lead with our values.

Our staff brings our mission to be the ultimate neighborhood grocery store to life every day. We take good care of our staff and they take good care of our customers. The care our customers feel when they shop our stores is a direct reflection of New Seasons Market being a progressive  employer with a strong track record of valuing and supporting staff.

We strive to hire employees from the communities we serve. We also work with a variety of job placement organizations, like Goodwill, Urban League, Oregon Commission for the Blind, and New Avenues for Youth, to recruit people who have experienced barriers to employment. We’re committed to providing ongoing training and career opportunities so staff can grow with us.

We're a progressive employer.

We offer a comprehensive pay and benefits package to match or, in many cases, exceed that of competitors. Our starting wage in the Portland region is $16.25 per hour. Our robust healthcare plan provides exceptional coverage, including naturopathic, chiropractic, and acupuncture services, as well as dental and vision benefits, and is inclusive across the gender spectrum.

We offer generous sick time and a flexible paid time off program that starts at two weeks per year and increases based on years of service. We’re one of a few companies to offer a paid parental leave program for full-time and part-time staff that recognizes all parents and types of families. Our 401(k) program helps staff plan for retirement with a company match on their contributions. We offer a 50% staff discount on public transit passes. Through our Lend a Hand benefit, staff get 8 hours of paid volunteer time each year. Staff also enjoy a generous 30% discount on almost everything we sell.

We support balanced lifestyles.

Our staff deserves to have a healthy and happy life outside of work, which is why we provide staff with predictable, regular schedules. Staff members are scheduled to work no more than five days in a row, with at least two consecutive days off, and at least 12 hours of rest between shifts. While schedules sometimes fluctuate due to business needs and staff requests, we make every effort to maintain consistency and post schedules two weeks in advance. Our unique “Lifestyle Scheduling” policy has been in place since we were founded in 2000, long before cities and states mandated “secure scheduling” practices.

We have a “Speak Up” culture.

Everyone at New Seasons Market has a voice and can share their ideas and concerns. We encourage a Speak Up culture, where staff are empowered to share feedback and be involved in decisions that affect them.

We celebrate a respectful workplace for all.

Our staff comes from all backgrounds, which is why we’re a champion for social issues affecting them and our communities. We have campaigned for marriage equality and workplace protections for LGBTQIA+ employees, minimum wage increases, fair workweek regulations, paid parental and medical leave, and affordable housing. New Seasons Market has been recognized for our progressive transgender workplace policies, our support of employees with disabilities, and our advocacy of equality in employment by Basic Rights Oregon, the Urban League of Portland, and Portland Citizen’s Disability Advisory Committee, just to name a few.

New Seasons Market Happy Valley staff with pride poster that reads

We're serious about food.

Food safety and quality are paramount to New Seasons Market. We comply with all food safety regulations and procedures, receive regular inspections from food safety agencies, and  staff complete all required food safety training, including ServSafe certifications for all food service department managers and chefs. We’re dedicated to supporting the regional food economy and we’ve developed long-term partnerships with local producers so we can offer the best products of the region and help small local makers and producers grow their businesses.

We use business as a force for good.

We’re proud to be the world’s first certified B Corp grocer, placing us in a community of over 3,100 “triple-bottom-line” companies around the world dedicated to using the power of business for good. This commitment to balancing people-planet-profit assures that we place as much value on taking care of our staff, our communities, and our environment, as we do on growing a profitable business.