Welcome
to the Friendliest Grocery Store in Town
.jpg "Original New Seasons Market in Raleigh Hills") |
Three families and 50 friends got together back in 1999 and decided to open a grocery store. Not just any grocery store, mind you, but one that carried everything from the essentials to the extraordinary. It had to be friendly, fun, neighborly and supportive of sustainable agriculture. So, on Leap Day, 2000, dreams and ideas gave way to our first store opening at Raleigh Hills. As a locally owned business, we take pride in supporting local farms, ranches and other small businesses through our Home Grown program. The Home Grown symbol points out products from produce and meat to hand lotions and scented candles that come from local companies. So, you can support the local and regional economy with your dollars. And we can further our strong commitment to sustainable agriculture. We show our commitment to the community by giving 10% of our after-tax profits to various organizations through grants and donations. And our staff gets out there to volunteer, engage and participate! Looking ahead, we want to grow at a sustainable pace. We're not looking to be the biggest grocery store in town, just the friendliest. Visit our stores and you'll find that each one has its own unique character and personality. We are your neighborhood grocery store. |
Our Practices
You could say sustainability is in our DNA. As a locally owned grocery store we are always looking for ways to reduce our impact on the planet. That includes being good neighbors, and partnering with many local and regional farms. That's our idea of sustainability.
Want to learn more about what we do at New Seasons Market? Download our Sustainability Report
Reduce, Reuse and Recycle
An amazing thing happens when a grocery store finds ways to drastically reduce what goes in the landfill. We build partnerships with other businesses to help us make it happen. Together we're making a difference. So, we reuse, recycle, compost and donate stuff that would otherwise end up in the trash. We find places for everything from plastics and Styrofoam peanuts to paper, wine corks and even our cooking oil.
Want to learn more about recycling? Visit our FAQ's.
Compost
The first thing we focus on is reducing our food waste. We do this by donating edible product that is not saleable to those in need. Each of our stores has several partners we donate to, in addition to sending safe, non-saleable food home with our staff. From there, we divert all the food waste and compostable materials we can to commercial compost facilities in the region. We reduce landfill waste by millions of pounds, literally.
Want to learn more about our composting program? Visit our FAQ's.
Moving Right Along
Many members of our staff bike to work. So, every year, we participate in the Bicycle Transportation Alliance's Bike Commute Challenge to see how many thousands of trips and miles we cumulatively accumulate by riding our bikes to and from work.
We also offer ZipCar membership discounts and driving credits to staff members and customers. Learn more about our ZipCar partnership.
Bioswales & Green Roofs
To the untrained eye, the plantings at several of our locations look like nice landscaping. In fact, they are bioswales working very hard to improve the water quality of our city. Bioswales are planter-like ditches full of native plants that help absorb and filter water. They also create bird habitat. About a million gallons of water cycle through these bioswales annually. And that reduces pollutants from going into the Willamette River during heavy rains. The Arbor Lodge store even has a "living roof" of plants and soil that helps divert water runoff from the sewers.
Meet our Green Teams
Every store has a Green Team comprised of passionate, engaged, enthusiastic staff members. Thanks to these folks, we've improved our waste reduction, the way we recycle and compost, and increased community awareness of sustainability through service work.
Energy Awareness
We teamed up with the Energy Trust of Oregon to complete an energy audit of our stores focusing on electricity, gas and water usage. As a result, we are working together to improve energy efficiency in our current locations and incorporate green building standards in future stores.
Our Mission
We want to be the ultimate neighborhood grocery store. That means creating the best shopping experience possible. One that is easy, fun to shop, and genuinely friendly. It means providing you with the best mix of products, from Frosted Flakes to free-range chicken. It means building a market for local and regional products and supporting family farms. It means giving back to our community, and creating a progressive workplace where our staff can thrive.
Our Values
We believe in taking care of our customers, and each other. We are champions of a healthy regional food system. We strive to build community inside and outside our stores. We embrace diversity and other points of view.
Our Vision
Ten to 15 years down the road: we want to have more stores just like the ones you know and love us for today. We will always be your neighborhood grocery store, providing "friendliest store in town" service every day. We want to empower customers to vote with their dollars and support positive change. We want to be an active participant in a regional food shed that is healthy and economically viable. And we want to be one of best companies to work for in the Northwest.
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Why Buy Home Grown?We’re proud of our local community — the farmers in our fields, the fishers on our rivers, the bakers in our kitchens, and the customers in our stores — so in order to celebrate the best of our Home Grown bounty we’re making it easier for you to choose local goods first. Look for the Home Grown signs throughout our stores to find products grown, raised, and produced in Oregon, Washington and Northern California. Whether it’s handmade cheese crafted by local artisans, wild mushrooms foraged from our lush forests, or whole-wheat breads hot from our ovens, our Home Grown products are good for your family and our entire community. When you pick a Home Grown product from our stores, you’re playing an important part in making sure our land, rivers, and neighbors are healthy for generations to come. Because we’re home grown and locally owned, we believe in celebrating others who make our local economy and environment thrive. We know you do, too. Stop by your neighborhood New Seasons Market to find out which Home Grown goods are fresh today.
About The ArtistRoseburg, Oregon artist Sharon McBurney created our beautiful Home Grown watercolor artwork, inspired by the bounty of the Northwest. |
Open the Next Register Policy
More than two people in line? We’ll open another check stand right away.
Staffing Policy
We hire people who really mean it when they say, “Have a nice day.”
We treat them as well as we want them to treat you.
Helping You Find It Policy
We’ll escort you to the spot (unless you just want directions).
Product Returns Policy
If it’s not exactly what you want or if you don’t like it for any reason, bring it back for a no-hassle return.
We’ll replace it or refund your money with a smile. We promise.
Eating in Store Policy
Go for it. Enjoy yourself. Please pay for it on your way out.
Senior Discount Policy
Senior discount every Wednesday; 10% off almost everything for those 65 or better.
Military Discount Policy
To say thanks to veterans, military personnel and their dependents,
we offer 10% off almost everything every Tuesday.
You Break It Policy
If you break it…don’t worry. Accidents happen.
Solutions Policy
We have, find and make solutions. Visit the Solutions counter at the front of the store.
Special Requests Policy
"Yes."
Squeaky Wheel Policy
Our shopping carts will be oiled and maintained so they don’t drag, squeak or otherwise annoy you.
Our Departments
Work With Us
- 5/18/13 - Beer lover& gluten-free? Grab a 6pk of @Widmer-Brothers Ommission, on sale $7.99. You save $1.50. #glutenfreepdx http://t.co/N0E4vtXtfq
- 5/18/13 - Gluten free sale still on through Sun. 5/19. Come on out& save! #glutenfreepdx #glutenfree #savings http://t.co/FBihhWpe7V
- 5/17/13 - @KYouell @paulcone We'll let our marketing folks know you'd like to see this as a"one-off"event. Thanks for the idea, @BikePortland!
- 5/17/13 - @DarkEmeralds @BikePortland True enough. But our next store on Williams will have more bike parking that car parking (room for 60!). Wowee!