You can find information on recall alerts right here and on Recall Alert signs in our stores. This page contains the same recall information distributed throughout our stores. To be alerted of all FDA recalls as they happen please consider signing up for FDA Recall Alerts.

5/31/2011

Novartis Consumer Health is recalling all lots of select bottle packaging configurations of Excedrin® and NoDoz® products with expiry dates of December 20, 2014 or earlier as well as Bufferin® and Gas-X® products with expiry dates of December 20, 2013 or earlier. NCH is taking this action as a precautionary measure because the products may contain stray tablets, capsules, or caplets from other Novartis products, or contain broken or chipped tablets. If you have purchased the product listed above, please return it to New Seasons Market for a full refund. If you have any questions please ask a Service Manager.

Lady Lane Dairy has recalled Egg Nog quarts with a best buy date of 12/19/11 and 12/29/11. 

This product is being voluntarily withdrawn due to the possibility of insufficient pasteurization. If you have purchased the product listed above, please return it to New Seasons Market for a full refund. If you have any questions please ask a Service Manager. 

The recent cantaloupe recall does not affect melons sold at New Seasons Market. Our cantaloupe comes from Inaba Farms in Washington and Walchli Farms in Oregon. We do not purchase produce from Jensen Farms in Holly, Colorado. 

For full information on the recall, visit www.fda.gov.

September 5, 2011

Quaker Oats Company has recalled 8-count Quaker Chewy Smashbar Graham Pretzel snack bars. 

UPC code ending in 31108. 

This product is being voluntarily withdrawn because it may contain milk which is not indicated on the label. If you have purchased the product listed above, please return it to New Seasons Market for a full refund. If you have any questions please ask a Service Manager. 

FOR IMMEDIATE RELEASE - Norwalk, Conn., September 22, 2011 - Pepperidge Farm, Incorporated is voluntarily recalling a limited quantity of 10.2-ounce boxes of Baked Naturals Sesame Sticks as a precaution due to the possible presence of small, thin pieces of wire. 

      The affected product is marked with a yellow 20% More! banner across the top of the package and has the following codes on the top package flap:

                W07*1781 Sell by 11/20/2011 
                W07*1891 Sell by 11/27/2011
                W07*1921 Sell by 12/4/2011 
                W07*2041 Sell by 12/11/2011 
                W07*2061 Sell by 12/13/2011
                W07*2221 Sell by 1/1/2012 

      No other Pepperidge Farm products are affected.

B & G Foods Inc. is issuing a recall on Las Palmas Green Enchilada Sauce—19 oz. with best buy dates before Dec 31, 2013. 

UPC # 0-41501-11020 

This product is being voluntarily withdrawn because it contains wheat, an allergen, that is not declared on the ingredient state-ment. If you have purchased the product listed above, please return it to New Seasons Market for a full refund. If you have any questions please ask a Service Manager. 

Rising Moon Organics has recalled Mediterranean Garlic & Herb Ravioli, A frozen product with a Sell By Date of Apr 05 2012, And Upc # 7-85030-55559-0

Rising Moon Organics® today issued a voluntary recall of Rising Moon Organics Mediterranean Garlic & Herb Ravioli, a frozen product, because of an incorrect back label on some packages. 

This mislabeling incident resulted in an undeclared allergen (Soy). People who have an allergy or severe sensitivity to soy run the risk of serious or life-threatening allergic reaction if they
consume this product.

The front of the retail package is correctly labeled Mediterranean Garlic & Herb Ravioli, 8 oz. However, the back of the retail package is incorrectly labeled Four Cheese Tortelloni, UPC# 7-85030-55559-0. One Code Date is affected: SELL BY APR 05 2012 printed on the front label (ONLY this Sell By date is being recalled). 

The product involved was distributed through retail stores nationwide (eastern & central regions). 

The recall was initiated when it was discovered that some packages were mislabeled by the co-packer. Although soy ingredient is included in the product, the incorrect back label does not list soy in the ingredients statement. No other lot codes of Rising Moon Organics Mediterranean Garlic & Herb Ravioli are affected. 

No illnesses have been reported to date in association with this product. 

Consumers can return the product to their place of purchase for a full refund. Consumers with questions can contact the company at 888-534-0246 x25154, Monday – Friday 8am to 5pm Eastern Time. 

UPC # 94213 00033 with use by dates of Dec 13, 2011 - Jun 2, 2012.  

This product is being voluntarily withdrawn because the product contains organic split peas which are not listed in the ingredients. If you have purchased the product listed above, please return it to New Seasons Market for a full refund. If you have any questions please ask a Service Manager.

6/25/2011

August 10, 2011

UPC # 0-15400-00907

August 18, 2011

UPC #3-00450-39524-5      24 CT TYLENOL COLD MS NIGHTTIME GELCAPS

UPC # 3-00450-39620-4     20 CT TYLENOL COLD MS DAY/NIGHT GELCAPS 

Mcneil-ppc, inc. is issuing a recall notice on certain lot codes of Tylenol cold multi-symptom rapid release gel caps day/night - 20 ct because the level of a compound contained in the product was slightly higher than expected. 

Lot Codes—AMF034; BAF005; BAF027 and BCF080 

If you have purchased the product listed above, please return it to New Seasons Market for a full refund. If you have any ques-tions please ask a Service Manager. 

Ocean Spray is issuing a recall on specific best buy dates of Ocean Spray Original Dried Cranberries: 5oz Oct 27, 2012 & 10oz Oct 27, 2012 ; Oct 28, 2012 ; Oct 29 2012 

This product is being voluntarily withdrawn because may con-tain small hair-like metal fragments. If you have purchased the product listed above, please return it to New Seasons Market for a full refund. If you have any questions please ask a Service Manager. 

Crystal Geyser is recalling certain lot code dates of Tejava 
Original Premium Iced Tea 12 oz. UPC # 6-54871-04901 

This product is being voluntarily withdrawn because may con-tain glass fragments. If you have purchased the product listed above, please return it to New Seasons Market for a full refund. If you have any questions please ask a Service Manager. 

Mcneil Consumer Healthcare is issuing a recall on all lot numbers and expiration dates of Motrin IB 200 mg pain reliever caplets-24 count.

This product is being voluntarily withdrawn because standard internal test results have indicated that the product may not dissolve as completely as specified. The risk of a serious adverse event is unlikely. If you have purchased the product listed above, please return it to New Seasons Market for a full refund. If you have any questions please ask a Service Manager.

Au Naturel Botanicals has recalled the following products: Detoxify Me Mask, Cool Blue Chamomile Mask, & Moisturizing Macadamia Mask.

This product is being recalled due to an incorrect shipment of Aloe Vera Juice that may jeopardize the stability of the product. If you have purchased the product listed above, please return it to New Seasons Market for a full refund. If you have any ques-tions please ask a Service Manager.

6/9/2011

Trace Minerals Research is initiating a market withdrawal of its Liquid Vitamin D, 16 oz and 2 oz.

This product is being voluntarily withdrawn because it contains a small amount of FD&C Red 40 color that was not listed on the label. If you have purchased the product listed above, please return it to New Seasons Market for a full refund. If you have any questions please ask a Service Manager.

5/31/2011

August 9, 2011.

Recall Information:

Oregon Public Health cautioned comsumers to discard any fresh strawberries that may be from Jaquith Strawberry Farm, 23135 SW Jaquith Road in Newberg. None of these berries were sold in grocery stores.

NOW Foods is conducting a voluntary recall of selected lots of all sizes of NOW Calcium & Magnesium Softgels (Product Code 1251, 1252.) 

This product is being recalled because it has been determined that these products contain excessive amounts of vitamin D3, which may present a health hazard for some people.

If you have purchased the product listed above, please return it to New Sea-sons Market for a full refund. If you have any questions please ask a Service Manager.

5/3/2011

Western Family Inc. is issuing a recall on all lot codes of Western Family Hemorrhoidal Suppositories - 12 ct.

Test results indicate a low active ingredient, phenylephrine. 

If you have purchased the product listed above, please return it to New Seasons Market for a full refund. If you have any questions please ask a Service Manager.

5/2/2011

Thai Kitchen and Simply Asia are involuntarily recalling the follow products as they may contain an ingredient that had not been previously identified. The ingredient is Sodium Calcinate, a dairy emulsifier. Only the items identified are affected. 

The recall affects the following products:
 
31195     6/9.7 OZ    TK SPICY THAI BASIL RNC
737628-010233  All Best By dates up to BEST BY OCT 18 12
 
31197     6/9.7 OZ    TK SWT CITRUS GINGER RNC
737628-010240                  All Best By dates up to BEST BY OCT 18 12
 
31218     6/9.77 OZ   TK THAI PNUT RC NDL CART
737628-010271                  All Best By dates up to BEST BY OCT 18 12
 
38053     84/2.4 OZ   TK RICE NOODLE BOWLS DSP
737628-010134                  All Best By dates up to BEST BY OCT 18 12
 
22392     6/8.5 OZ    SASIA RSTD PNUT NDL BOWL
854285-000879                  BB Jan 10, 2012 to Oct 18, 2012
 
38054     54/8.5 OZ  SASIA HEAT SERVE NDL DS
854285-010052                  BB Feb 01, 2012 to Oct 18, 2012
 
If you have purchased the product listed above, please return it to New Seasons Market for a full refund. If you have any questions please ask a Service Manager.

4/30/2011

Country Life has recalled their Liquid Vitamin D3 1 fl. oz. samples (12 pack) and 16 fl. oz.

Bar Code 015794958093 and 015794058090

This product is being voluntarily withdrawn because the product contains undeclared FD&C Red 40 color. If you have purchased the product listed above, please return it to New Sea-sons Market for a full refund. If you have any questions please ask a Service Manager.

4/22/2011

Western Family Inc. is issuing a market withdrawal on a certain lot code of Western Family Evaporated Milk 8oz

UPC 0-15400-01831 LOT CODE 0285_ _ _ _ _

This product is being voluntarily withdrawn because it may be curdled. If you have purchased the product listed above, please return it to New Seasons Market for a full refund. If you have any questions please ask a Service Manager.

4/9/2011

Bakery on Main is voluntarily recalling several lots of both Fiber Power Granola Cinnamon Raisin & Fiber Power Granola Triple Berry. 

This product is being voluntarily withdrawn due to mis-labeled ingredients. Consumption of this product is NOT likely to cause adverse health consequences. If you have purchased the prod-uct listed above, please return it to New Seasons Market for a full refund. If you have any questions please ask a Service Manager.

6/14/2011

Annie's is issuing a market withdrawal on certain best buy dates within February 2011 through October 2011 for the following products:

UPC 0-13562-00018 7.5 OZ CHOCOLATE CHIP BUNNY GRAHAM

UPC 0-13562-00015 7.5 OZ HONEY BUNNY GRAHAM

UPC 0-13562-30231 10 OZ. HONEY BUNNY GRAHAM

UPC 0-13562-30235 1 OZ. HONEY BUNNY SNACK PACK

This product is being voluntarily withdrawn because it may have an off odor. If you have purchased the product listed above, please return it to New Seasons Market for a full refund. If you have any questions please ask a Service Manager.

UPC # 0-41501-11020

B&G Foods Inc. is issuing a recall on Las Palmas Green Enchilada Sauce-19 oz. with best buy dates before Dec 31, 2013.

This product is being voluntarily withdrawn because it contains wheat, an allergen, that is not declared on the ingredient state-ment. If you have purchased the product listed above, please return it to New Seasons Market for a full refund. If you have any questions please ask a Service Manager.

Our online career center shows only a list of stores/locations where there are current job openings. So, if there are no jobs open at a specific store/location, the store will not appear on the dropdown list.

Our online Career Center can notify you when a job is posted that matches criteria you’ve selected. To receive notifications, click on “myJobAgent” when you’re creating or editing your online profile.

Sometimes, information entered into the system is not properly saved. To avoid this happening to you, remember to follow these two steps: 

1. After you have completed all the fields in your profile, click "CONFIRM" at the bottom of the online form. If you have completed all of the required fields, the page will refresh.  

2. Scroll down to the bottom again and click "SUBMIT."

Please be sure to fill in the month, day and year for your employment dates. If you are unsure of the actual date, that’s OK.  Just use the last day of the month for your start date, and the first day of the month for your end date.

On the Login page, look for the box that says “Forgot your password?” Enter your email address, and then you will be asked to answer two challenge questions, which were set up when you created your profile. Once you have correctly answered the challenge questions, you will be prompted to create and verify a new password of your choosing.

We’re sorry for any confusion. There is a brief period of time after a job posting “closes” and before the job is filled when it may not appear in your "Jobs I've Applied To" listing. However, if you received the message "Thanks for applying" onscreen, and an email message titled "Thanks for your application!" then your profile was definitely included in the applicant pool for that position.

It is not uncommon for us to receive hundreds of applications for a single position. Please regularly review and update your profile to be sure your information and the answers you have provided accurately reflect your skills and interest in the position that is posted. 

The best way to keep up-to-date on sales and specials is to receive our Weekly Specials Flyer. Download a PDF here or sign up to receive Weekly Specials in the comfort of your inbox. You can also find the Weekly Specials Flyer in several local newspapers on Wednesdays.

The USDA Organic Label means that the ingredients were grown without the use of toxic pesticides and fertilizers, genetically engineered organisms, irradiation, growth hormones, or antibiotics. Only products that comply fully can use the USDA Organic Label. Learn more at USDA Organic.

We are always looking for new products to sell at New Seasons Market. Learn more at Sell to Us on our site. You can even fill out an application. Be sure to select the department best suited for your product.

You can make a request on our site under Talk With Us. Or, fill out a comment card at your neighborhood New Seasons Market.

We bake all our breads daily in hearth ovens using organic ingredients. Many of our stores have ovens on site. Stop by and have a sample or two. It's futile to resist. Visit our Bakery.

You bet. We think it's important to support the local and regional food economy. Our produce is fresher. Our meats and seafood taste better. And we're helping our local economy thrive. 

Home Grown is the term New Seasons Market uses to let you know that a product in our stores is from a local farm, ranch or producer. It's our way of giving you the opportunity to support the local and regional economy with your dollars. Look for the Home Grown label throughout your neighborhood store.

We want you to be happy with your purchase. If you need to return something, just bring it back to a cashier inside the New Seasons Market nearest you and we’ll give you a refund, or you can exchange it for something else. Having your receipt is always helpful.

Almost every weekend, our stores offer a tasting from 11am – 5pm, on both Saturday and Sunday. Many of our stores also have wine and beer tastings during the week. To see what’s on the calendar for this coming weekend, visit the Events section. Click on the store you plan to visit for a view of events.

Call or stop by the New Seasons Market location where the class is being hosted. The Wellness Department will sign you up!

You can sign up here to receive Weekly Specials in the comfort of your inbox. Or scroll to the bottom of any page on our website and click on the Weekly Specials icon to sign up. 

You’ll find information on events at all our stores on the Events page. Click the location of interest at the top of the calendar. Scroll over the title and a description will pop up. 

To say Thanks to veterans, military personnel and their dependents, we offer 10% off almost everything every Tuesday. Seniors 65 or better receive a 10% discount every Wednesday. And most purchases of full, unopened cases of product come with a 10% discount.

Of course. You can download our Catering menu here or visit the deli and pick one up. Any questions? Just ask us.

Go to the Our Stores section and select Find a Store. The address, map and store hours will appear in the upper right side of the page.

All of our stores are open 8am-10pm, seven days a week!

You can find specific information on the site by going to the upper right corner of any page, including this one, and typing in your request where it says, “what can I help you find?”

You can order gift cards directly off the site or stop by any New Seasons Market. Select gift cards at the top of any page and follow the prompts.

You can order a gift card on our site by going to Gift Cards at the top of any page. New Seasons Market Gift Cards are available in the following amounts: $10, $25, $50, $100.

Please contact Amy Brown, Marketing Director, at amyb@newseasonsmarket.com for all media requests.

Absolutely! Simply go to the Email Sign Up in the Talk With Us Section and fill out the form. Before you know it, Weekly Specials and news on upcoming Tastings and more will be coming to your inbox.

We’re always trying to improve our service, so we’re trying something new — a phone order system. We think you’ll find that our new system means your orders are timely, customized and delicious every time. Download the order form and place your order!

Moto Interactive + Branding, a design firm in Portland that creates web-centric brand experiences through brand strategy, brand design and website design.

Benefit Barbecues are a collaboration between New Seasons Market and nonprofit organizations. We provide all of the food, supplies and space, and you provide the volunteers! Organizations are required to provide enough volunteers to cover six-hour shifts at ten stores for two days--it takes a village! If you think your group is a good candidate, please contact Claudia Knotek. 

Did you know we donate 10% of our after-tax profits to nonprofit organizations? We focus our support in three key areas: Feeding the hungry; educating our youth; and improving our environment. We support these three criteria through grants, donations, benefit barbecues and more. Check out Our Community to learn about who we donate to, and how to apply!

If you are requesting a donation on behalf of a small or neighborhood nonprofit like a school or church, simply go to your neighborhood store and ask to speak with the store manager. If you are requesting a donation through an organization or project that supports feeding the hungry, educating our youth or improving the environment, go to the Our Community section of the site and fill out the donation request form. 

To learn more about the New Seasons Market grant program, contact Claudia Knotek at claudiak@newseasonsmarket.com.

Visit the Events page and and call your favorite store for a gluten-free tour with one of our staff nutritionists. 

Next time you're shopping at New Seasons Market, ask a staff person in the Wellness department or email one of our nutritionists at askthenutritionist@newseasonsmarket.com. We also offer many classes on nutrition and wellness. Visit the calendar of your favorite store for more information.

To be a nutritionist at New Seasons Market we ask for either a Bachelor of Science degree in Nutrition or a Masters of Science in Nutrition. In addition, our nutritionists are well-versed in current research, popular diets and ever-changing food trends. 

We have three on-staff nutritionists. You can reach them by email at askthenutritionist@newseasonsmarket.com.

To learn more about how and what we recycle, visit Our Practices in the Talk With Us section of the site. Or go to the Talk With Us section and email us with any questions you may have about how we recycle. 

We have a compost bin in all of our seating areas. Compost bins are located near the bus tub station where all dishware and recycling is placed.

You can compost almost everything you consume in our stores, including:

• All food waste including meat, bones, and fruits/vegetables
• Napkins
• Food soiled paper and waxed "paddy" papers
• Paper coffee cups from New Seasons (we use non-plastic lined cups) and coffee cup sleeves
• To-go boxes made of wheat fiber
• To-go utensils
• Small amounts of wood like toothpicks without frills, chopsticks, coffee stir-sticks, taster spoons

The following cannot be composted at New Seasons Market:

• Anything that is not organic matter: glass, metal, potato chip bags, and plastic
• Brown paper boxes at the salad /wok bar and deli (they are lined with plastic)

• Paper soup bowls (they are lined with plastic)
• Liquids of any kind 

You can recycle some of the hard-to-recycle items that aren't picked up by your curbside service with us.  

Plastic lids and plastic clamshells

Rinse and drop your plastic lids and plastic clamshells at the recycling station in front of any of our stores and we'll take care of the rest. Please recycle your plastic tubs and plastic bottles (6 oz. or larger) with your paper and metal recycling collection at the curb.  

Plastic bags  

We encourage you to reuse your plastic bags when you shop with us and we will credit you a nickel per bag. We also collect clean plastic bags in the recycling station in front of each store. Plastic bags are not accepted in the residential curb collection.

Paper Bags

We'll give you a nickel credit per bag when you reuse a paper bag. Many of our customers take advantage of this great way to reduce waste: 35% of our customer transactions in 2010 included a reusable bag. Paper bags can also be recycled in your curbside recycling service and at our stores.

Learn more about what to recycle at home.

You can also check Metro's Find A Recycler or call 503-234-3000.

Learn more about how to properly dispose of hazardous waste.

Want to learn more about how to create a safer home? Check out these ideas from Metro.

At our Oregon stores, for your bottles and cans that require a deposit, New Seasons Market is happy to refund you for those empties. Or, you can donate your cans and bottles at our stores. Proceeds benefit the Portland Schools Foundation, the Beaverton Education Foundation and the Hillsboro Schools Foundation. It's such an easy way to donate, and all those little bits really do add up.

Acceptable Beverage Containers:

• Beer or Malt Beverage
• Soda or Soft Drink
• Carbonated Water
• Non-Carbonated Water
• Flavored Water ("Water" must be on label)
• Non-Carbonated Sports Drinks with "Water" on Label
• Carbonated Sports Drinks defined as a "Soft Drink"  

Learn more about The Bottle Bill www.bottlebill.org.

Regulatory guidelines do not allow us to serve food in customer containers. However, customers can bring in their own containers for purchase of bulk foods. 

Here are some great resources:

Oregon State Department of Environmental Quality 

A state regulatory agency that protects the quality of Oregon's environment.

Far West Fibers 

A local company that processes Portland's curbside recycling materials.

Metro 

A great resource for recycling of all kinds.

Metro: Find a Recycler 

Find a recycler for any of your needs.

If you live in Vancouver, try Vancouver Recycling.

Check out these videos:

Story of Stuff 

Miles the Can 

Our compost goes to one of three facilities to be processed; two in the Portland metro area and one in Cedar Grove, Washington. 

Commercial facilities are different from a backyard compost system. The food waste is shredded, aerated, heated, cured, and then tested before being bagged and sold to customers. 

Sure. There are lots of ways to do this. Metro is a great resource to get started. A few years ago, Metro rolled out yard waste collection at the curb and everyone received green roll carts. In the future, Portland households will have a curbside collection that will include organic food matter. Learn more about the City of Portland pilot program. 

As of October 31, 2011, Portland residents combine food scraps including meat and bones with their yard waste for curbside service.

You don't want meat and bones in your backyard compost pile, but they are acceptable in a commercial system like we use at New Seasons Market. 

The Hawthorne location was designed to operate with 25% less energy than that required by Oregon's energy code. 95% of the building materials were recycled (metal), repurposed (wood beams) or reused (concrete and asphalt). And, we became one of the first Pacific Northwest grocers to use glycol as a refrigerant instead of CFC/HCFC because it has a lower carbon footprint and is gentler to the ozone.

We participate in the reusable plastic cartons (RPC) program, and ask that our produce deliveries be packed in reusable plastic cartons. We stock the produce and save the empty containers, which are returned for cleaning and sanitation and then reused. In a lifecycle assessment the average RPC application produces 95% less total solid waste, generates 29% less greenhouse gas emissions, and requires 39% less energy than common corrugated boxes.

Yes. We purchase 15% wind power through Pacific Power and Portland General Electric's Clean Wind Renewable Power program. In 2011, 2,837,468 pounds of CO2 was avoided, the equivalent of 3,124,996 miles not driven, through our purchase of clean wind power. Learn more about Clean Wind.