You've got questions. We have answers.
Select your question and the answer will be revealed immediately.
Work With Us
Our online career center shows only a list of stores/locations where there are current job openings. So, if there are no jobs open at a specific store/location, the store will not appear on the dropdown list.
Our online Career Center can notify you when a job is posted that matches criteria you’ve selected. To receive notifications, click on “myJobAgent” when you’re creating or editing your online profile.
Sometimes, information entered into the system is not properly saved. To avoid this happening to you, remember to follow these two steps:
1. After you have completed all the fields in your profile, click "CONFIRM" at the bottom of the online form. If you have completed all of the required fields, the page will refresh.
2. Scroll down to the bottom again and click "SUBMIT."
Please be sure to fill in the month, day and year for your employment dates. If you are unsure of the actual date, that’s OK. Just use the last day of the month for your start date, and the first day of the month for your end date.
On the Login page, look for the box that says “Forgot your password?” Enter your email address, and then you will be asked to answer two challenge questions, which were set up when you created your profile. Once you have correctly answered the challenge questions, you will be prompted to create and verify a new password of your choosing.
We’re sorry for any confusion. There is a brief period of time after a job posting “closes” and before the job is filled when it may not appear in your "Jobs I've Applied To" listing. However, if you received the message "Thanks for applying" onscreen, and an email message titled "Thanks for your application!" then your profile was definitely included in the applicant pool for that position.
It is not uncommon for us to receive hundreds of applications for a single position. Please regularly review and update your profile to be sure your information and the answers you have provided accurately reflect your skills and interest in the position that is posted.
The best way to keep up-to-date on sales and specials is to receive our Weekly Specials Flyer. Download a PDF here or sign up to receive Weekly Specials in the comfort of your inbox. You can also find the Weekly Specials Flyer in several local newspapers on Wednesdays.
The USDA Organic Label means that the ingredients were grown without the use of toxic pesticides and fertilizers, genetically engineered organisms, irradiation, growth hormones, or antibiotics. Only products that comply fully can use the USDA Organic Label. Learn more at USDA Organic.
We are always looking for new products to sell at New Seasons Market. Learn more at Sell to Us on our site. You can even fill out an application. Be sure to select the department best suited for your product.
You can make a request on our site under Talk With Us. Or, fill out a comment card at your neighborhood New Seasons Market.
We bake all our breads daily in hearth ovens using organic ingredients. Many of our stores have ovens on site. Stop by and have a sample or two. It's futile to resist. Visit our Bakery.
You bet. We think it's important to support the local and regional food economy. Our produce is fresher. Our meats and seafood taste better. And we're helping our local economy thrive.
Home Grown is the term New Seasons Market uses to let you know that a product in our stores is from a local farm, ranch or producer. It's our way of giving you the opportunity to support the local and regional economy with your dollars. Look for the Home Grown label throughout your neighborhood store.
We want you to be happy with your purchase. If you need to return something, just bring it back to a cashier inside the New Seasons Market nearest you and we’ll give you a refund, or you can exchange it for something else. Having your receipt is always helpful.
Almost every weekend, our stores offer a tasting from 11am – 5pm, on both Saturday and Sunday. Many of our stores also have wine and beer tastings during the week. To see what’s on the calendar for this coming weekend, visit the Events section. Click on the store you plan to visit for a view of events.
Call or stop by the New Seasons Market location where the class is being hosted. The Wellness Department will sign you up!
You’ll find information on events at all our stores on the Events page. Click the location of interest at the top of the calendar. Scroll over the title and a description will pop up.
To say Thanks to veterans, military personnel and their dependents, we offer 10% off almost everything every Tuesday. Seniors 65 or better receive a 10% discount every Wednesday. And most purchases of full, unopened cases of product come with a 10% discount.
Go to the Our Stores section and select Find a Store. The address, map and store hours will appear in the upper right side of the page.
All of our stores are open 8am-10pm, seven days a week!
You can find specific information on the site by going to the upper right corner of any page, including this one, and typing in your request where it says, “what can I help you find?”
Please contact Amy Brown, Marketing Director, at firstname.lastname@example.org for all media requests.
Absolutely! Simply go to the Email Sign Up in the Talk With Us Section and fill out the form. Before you know it, Weekly Specials and news on upcoming Tastings and more will be coming to your inbox.
We’re always trying to improve our service, so we’re trying something new — a phone order system. We think you’ll find that our new system means your orders are timely, customized and delicious every time. Download the order form and place your order!
Moto Interactive + Branding, a design firm in Portland that creates web-centric brand experiences through brand strategy, brand design and website design.
Did you know we donate 10% of our after-tax profits to nonprofit organizations? We focus our support in three key areas: Feeding the hungry; educating our youth; and improving our environment. We support these three criteria through grants, donations, benefit barbecues and more. Check out Our Community to learn about who we donate to, and how to apply!
If you are requesting a donation on behalf of a small or neighborhood nonprofit like a school or church, simply go to your neighborhood store and ask to speak with the store manager. If you are requesting a donation through an organization or project that supports feeding the hungry, educating our youth or improving the environment, go to the Our Community section of the site and fill out the donation request form.
To learn more about the New Seasons Market grant program, contact Claudia Knotek at email@example.com.
Visit the Events page and and call your favorite store for a gluten-free tour with one of our staff nutritionists.
Next time you're shopping at New Seasons Market, ask a staff person in the Wellness department or email one of our nutritionists at firstname.lastname@example.org. We also offer many classes on nutrition and wellness. Visit the calendar of your favorite store for more information.
To be a nutritionist at New Seasons Market we ask for either a Bachelor of Science degree in Nutrition or a Masters of Science in Nutrition. In addition, our nutritionists are well-versed in current research, popular diets and ever-changing food trends.
We have three on-staff nutritionists. You can reach them by email at email@example.com.
To learn more about how and what we recycle, visit Our Practices in the Talk With Us section of the site. Or go to the Talk With Us section and email us with any questions you may have about how we recycle.
We have a compost bin in all of our seating areas. Compost bins are located near the bus tub station where all dishware and recycling is placed.
You can compost:
- Food scraps, including meat, bones and fruits/vegetables at our stores
The following cannot be composted at New Seasons Market:
- Anything that is not organic matter: glass, metal, potato chip bags, and plastic
- Brown paper boxes at the salad /wok bar and deli (they are lined with plastic)
- Paper soup bowls (they are lined with plastic)
- Liquids of any kind
- Food soiled paper and waxed "paddy" papers
- Paper coffee cups from New Seasons (we use non-plastic lined cups) and coffee cup sleeves
- To-go boxes made of wheat fiber
- To-go utensils
- Small amounts of wood like toothpicks without frills, chopsticks, coffee stir-sticks, taster spoons
You can recycle some of the hard-to-recycle items that aren't picked up by your curbside service with us.
Plastic lids and plastic clamshells #1-6
Rinse and drop your plastic lids and plastic clamshells at the recycling station in front of any of our stores and we'll take care of the rest. Please recycle your plastic tubs and plastic bottles (6 oz. or larger) with your paper and metal recycling collection at the curb.
We encourage you to reuse your plastic bags when you shop with us and we will credit you a nickel per bag. We also collect clean plastic bags in the recycling station in front of each store. Plastic bags are not accepted in the residential curb collection.
We'll give you a nickel credit per bag when you reuse a paper bag. Many of our customers take advantage of this great way to reduce waste: 35% of our customer transactions in 2010 included a reusable bag. Paper bags can also be recycled in your curbside recycling service and at our stores.
Learn more about what to recycle at home.
You can also check Metro's Find A Recycler or call 503-234-3000.
Learn more about how to properly dispose of hazardous waste.
Want to learn more about how to create a safer home? Check out these ideas from Metro.
At our Oregon stores, for your bottles and cans that require a deposit, New Seasons Market is happy to refund you for those empties. Or, you can donate your cans and bottles at our stores. Proceeds benefit the Portland Schools Foundation, the Beaverton Education Foundation and the Hillsboro Schools Foundation. It's such an easy way to donate, and all those little bits really do add up.
Acceptable Beverage Containers:
- Beer or Malt Beverage
- Soda or Soft Drink
- Carbonated Water
- Non-Carbonated Water
- Flavored Water ("Water" must be on label)
- Non-Carbonated Sports Drinks with "Water" on Label
- Carbonated Sports Drinks defined as a "Soft Drink"
Learn more about The Bottle Bill www.bottlebill.org.
Regulatory guidelines do not allow us to serve food in customer containers. However, customers can bring in their own containers for purchase of bulk foods.
Here are some great resources:
A state regulatory agency that protects the quality of Oregon's environment.
A local company that processes Portland's curbside recycling materials.
A great resource for recycling of all kinds.
Find a recycler for any of your needs.
If you live in Vancouver, try Vancouver Recycling.
Our compost goes to one of three facilities to be processed; two in the Portland metro area and one in Cedar Grove, Washington.
Commercial facilities are different from a backyard compost system. The food waste is shredded, aerated, heated, cured, and then tested before being bagged and sold to customers.
Sure. There are lots of ways to do this. Metro is a great resource to get started. A few years ago, Metro rolled out yard waste collection at the curb and everyone received green roll carts. In the future, Portland households will have a curbside collection that will include organic food matter. Learn more about the City of Portland pilot program.
As of October 31, 2011, Portland residents combine food scraps including meat and bones with their yard waste for curbside service.
You don't want meat and bones in your backyard compost pile, but they are acceptable in a commercial system like we use at New Seasons Market.
The Hawthorne location was designed to operate with 25% less energy than that required by Oregon's energy code. 95% of the building materials were recycled (metal), repurposed (wood beams) or reused (concrete and asphalt). And, we became one of the first Pacific Northwest grocers to use glycol as a refrigerant instead of CFC/HCFC because it has a lower carbon footprint and is gentler to the ozone.
We participate in the reusable plastic cartons (RPC) program, and ask that our produce deliveries be packed in reusable plastic cartons. We stock the produce and save the empty containers, which are returned for cleaning and sanitation and then reused. In a lifecycle assessment the average RPC application produces 95% less total solid waste, generates 29% less greenhouse gas emissions, and requires 39% less energy than common corrugated boxes.
Yes. We purchase 15% wind power through Pacific Power and Portland General Electric's Clean Wind Renewable Power program. In 2011, 2,837,468 pounds of CO2 was avoided, the equivalent of 3,124,996 miles not driven, through our purchase of clean wind power. Learn more about Clean Wind.
- 20 hours ago - @youdig Oh no! Do us a favor: send an email via firstname.lastname@example.org— We'll respond there & get to the bottom of this. Happy 4th!
- 23 hours ago - Four store chefs. Four tasty spins on America's favorite side: potato salad. http://t.co/k14pPKI0pw
- 2 days ago - We partnered with a local BBQ legend for our new NSM brand BBQ sauce, and it's a story we totally love: http://t.co/kDuaRrvmYv