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How much does it cost to have your shopping done for you?
We charge $9.95 for personal shopping with delivery and $4.95 for personal shopping with pick up.
What if you're not at home when we deliver?
We’re sorry we’re not able to leave your groceries unattended. We may make another attempt to deliver if we’re still in your neighborhood and we’re able to do so without affecting other customers. Otherwise, you’ll need to pick up your order at the originating store. When you do return home, please call our Help Desk at 503.827.4357 to make arrangements. Our Help Desk is open from 10am to 6pm, seven days a week. You can also email our Help Desk at help@newseasonsmarket.com.
What if you're running late for your pick up?
Don't worry. Your groceries will be waiting when you arrive.
What is our policy for tipping your personal shopper?
We appreciate that you might want to tip the person who did your shopping for you, but our personal shoppers do not accept tips. Why? At New Seasons Market our employees are paid above average wages and receive great benefits like health care for the whole family, 401K and profit sharing. So when it comes to tipping, we believe a smile and a thank you are all the tip we need.
Are there any restrictions on ordering alcohol online?
There are a few things to know about ordering alcohol online:
1. You must be 21 years of age or older to purchase alcohol online.
2. A person aged 21 years or older must be present and sign for any online delivery or pick up that includes alcoholic beverages.
3. Alcohol for same-day delivery must be ordered by 9am.
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